From the Bernie & Phyl's Customer Service Group:
CUST CAME UP TO THE DESK TO SCHED AN EXCHANGE AND WAS COMMENTING ON HOW AWESOME AND HELPFUL JASON C. WAS...SHE WAS TRYING TO FIGURE OUT HOW HIGH HER MATTRESS AND FOUNDATION IS AND IF IT WAS TOO HIGH. BUT BY WORKING WITH JAY SHE REALIZED IT WAS ACCTUALLY THE RAILS AND HOW THEY WERE SET UP. WE ARE GOING OUT TOMMORROW TO FIX THE PROBLEM AND SHE COULDN'T BE HAPPIER!
GOOD JOB JAY!!! :)
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