From Bernie & Phyl's Customer Service Group:
Hi Folks,
Just wanted to take a moment to comment on the excellent service my wife and I received during our recent purchase of a mattress at your Nashua Showroom. We were assisted by Ms. Linda Baker, one of your staff at the Nashua location. We were very impressed with her knowledge of the product line and her patient effort to match our needs with an appropriate product. Throughout the experience she made herself available to answer our questions, but also backed
off to give us ample time to test a variety of products on our own.
We were treated with respect by this knowledgable young lady, who obviously was enthused about her job and dedicated to offering good service. She was welcoming and displayed an excellent sense of humor, even laughing at this retiree's corny jokes. How nice that today she followed up the sale with a thoughtful notecard!
Bernie & Phyl's is fortunate to be represented by such a professional and enthusiastic salesperson. Please commend Linda on our behalf! We look forward to the receipt of our mattress next week.
Sincerely,
Kevin J.
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